Field Application Engineer
PT. Agros Global Indonesia
Rekruter aktif 8j lalu
- Penuh waktu
- Hybrid • Yogyakarta
- Rp7.000.000 – 8.000.000
Min. 1 years of experience
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Deskripsi Pekerjaan
- Verifying or/and conduct technical assessment for 4kW solar water pumping systems & above.
- Design customized solutions for new or existing customers, develop BOMs, and coordinate implementation of installation.
- Provide technical support and resolution for system issues reported by clients.
- Provide technical support for the clients with product issues.
- Implement the warranty claim policy and conduct product claims.
- Investigate difficult service cases to identify causes of failure.
- Conduct routine checkups on the replacement, return, and refurbishment units in designated WH.
- Conduct repairs when necessary or oversee repairs.
- Manage the daily installation inspection platform submissions.
- Make periodical field inspection over the client site.
- Improve the installation practice and product BOMs based on installation observations.
- Conduct new product testing activity.
- Product training: 2-3 monthly training sessions
- Reporting: Monthly service & installation reports, field reports, and testing report, KPI reporting.
- Documentation: Documenting of tests & developments.
- Verify the service completion and customer satisfaction over the support Warranty case.
Kualifikasi
- Education: Bachelor's degree in engineering (Civil, Mechanical, Electrical, or related field), with advantage for Civil Engineering background.
- Experience: Minimum 2+ years of full-time working experience in field or technical implementation. 4+ years of working experience is preferred.
- Skills: Experience of solar PV or pumping systems is a huge plus! Direct experience with solar mounting systems is a strong advantage.
- Language: Native in Bahasa and strong in English.
- Mindset: Ready to travel to remote areas and work directly with local communities.
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Tentang PT. Agros Global Indonesia
SelengkapnyaPT. Agros Global Indonesia
Industri
education
Lokasi
Sleman Regency, Indonesia
Ukuran Perusahaan
>100 employees
